7e775's Privacy Policy

1. Introduction & Overview

7e775 operates a safe and enjoyable online entertainment platform for users in Bangladesh. We believe that protecting your personal information is a fundamental right and an inseparable part of our service quality. This privacy policy will inform you about what types of information we collect, why we collect it, how it is used, and what rights you have over your information.

This policy applies to the 7e775 website, mobile platform, and all associated services. We regularly review this policy and update it as needed — the date of the latest change will always be noted at the top of the page.

2. Information We Collect

7e775 may collect two types of information from you — what you provide directly, and information collected automatically while you use our platform.

2.1 Information You Provide Directly

• Registration information: Name, date of birth, email address, phone number, and residential address.
• Identity verification information: National ID card or passport details, required for age verification and security purposes.
• Financial information: Details related to your bKash, Nagad, or Rocket account used for deposits and withdrawals. We do not store complete financial account details — only the references needed to confirm transactions are retained.
• Communication information: Messages and details provided when you contact our support team.

2.2 Automatically Collected Information

• Device and browser information: Your device type, operating system, and browser version.
• IP address: For general location identification and security purposes.
• Cookies and tracking technologies: For managing sessions, remembering preferences, and improving the platform experience.
• Gameplay and transaction logs: Records of game history and financial transactions to ensure fair play and resolve disputes.

3. Purpose of Using Information

7e775 uses your information only for the following purposes:

• Account management: Creating, managing, and maintaining your account.
• Age and identity verification: Ensuring that only individuals aged 21 or above are able to use the platform.
• Financial transaction processing: Secure processing of deposits and withdrawals.
• Customer support: Responding to your inquiries, complaints, and assistance requests.
• Security and fraud prevention: Protecting accounts, detecting unusual activity, and ensuring platform security.
• Service improvement: Analyzing platform performance to improve the user experience.
• Legal compliance: Ensuring compliance with applicable laws and regulations.
• Responsible gaming: Helping prevent problematic gaming by detecting unusual betting patterns.

4. Information Sharing

7e775 never sells your personal information to third parties. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

Information is shared with payment processors (bKash, Nagad, Rocket), game software providers, and technical infrastructure operators only to the extent necessary for them to deliver their services. These partners are contractually bound to uphold our privacy standards.

4.2 Legal Obligations

Information may be disclosed in compliance with law in response to a court order, legal process, or a valid request from a government authority.

4.3 Security and Fraud Prevention

If account fraud, money laundering, or other illegal activity is suspected, relevant information may be shared with the appropriate authorities.

5. Data Security Measures

7e775 follows industry-leading standards to protect your information. Our security measures include:

• SSL/TLS encryption: All data transmitted between your browser and our servers is protected by SSL encryption.
• Encrypted data storage: Sensitive information is also encrypted when stored.
• Access controls: Only authorized personnel have access to personal data, and only to a limited extent.
• Regular security reviews: Our systems undergo regular security audits.
• Two-factor authentication: An option to add an extra layer of security to your account.

While we take the highest security measures, no method on the internet is 100% secure. Keeping your account password confidential and changing it regularly is your own responsibility.

6. Cookies & Tracking

7e775's platform uses cookies and similar technologies. Cookies are small text files stored on your device that help improve your experience.

6.1 Types of Cookies We Use

• Essential cookies: Necessary for managing login sessions and security. Without these, the platform will not function properly.
• Functional cookies: Remember your language preferences and other settings.
• Analytics cookies: Help us understand platform usage patterns, which are used to improve service quality.

Non-essential cookies can be disabled through your browser settings. However, disabling some cookies may prevent you from using certain features of the platform.

7. Data Retention Period

7e775 retains your information only for as long as necessary:

• Active accounts: All information is retained while your account remains active.
• Closed accounts: Even after an account is closed, certain information may be retained for a period of time to meet legal obligations.
• Financial records: Transaction records are retained for the period required under financial law.
• Support communications: Records of customer service communications are retained for a limited period.

Once the retention period ends, your information is securely deleted or permanently anonymized.

8. Your Rights

As a 7e775 user, you have the following rights over your own information:

• Right of access: The right to know what information we hold about you.
• Right to rectification: The right to request correction of any inaccuracies in your information.
• Right to erasure: The right to request deletion of your information in certain circumstances, provided there are no legal obligations requiring its retention.
• Right to restrict processing: The right to request that use of your information be limited in specific cases.
• Right to data portability: The right to request your information in a structured format.
• Right to object: The right to object to the use of your information for specific purposes.

To exercise these rights, contact us at [email protected]. We will respond to your request as promptly as possible.

9. Protection of Minors

7e775's services are for individuals aged 21 and above only. We do not intentionally collect any personal information from minors. If we become aware that a minor is using our platform, we will immediately close that account and delete the associated information. If you suspect that someone you know who is a minor is using our platform, please notify us at [email protected].

10. Third-Party Links

Our platform may contain links to third-party websites. This policy applies only to 7e775's own platform. Third-party websites have their own privacy policies — we are not responsible for their data collection practices. You are advised to read the privacy policy of any external website before visiting it.

11. Policy Changes

7e775 may update this privacy policy from time to time. For significant changes, we will notify you at your registered email address and post a clear notice on the platform. Continued use of the platform after changes are made will be considered as your acceptance of the updated policy.

The latest version of this policy will always be available on this page. The date of the change is noted at the top of the page.

12. Contact Us

If you have any questions, concerns, or complaints about this privacy policy, please contact our dedicated support team. We provide assistance in both Bengali and English and treat any privacy-related concern with due seriousness.